Returns & Exchanges
We want you to feel confident when shopping with Anaya Luxe Studio. Please review our return and exchange policy carefully before placing your order.
Returns & Exchanges
Due to the nature of our products and limited inventory, we currently do not offer refunds. We may offer an exchange when eligible and subject to availability.
Exchange Eligibility
To be eligible for an exchange, please contact us within 7 days of receiving your order. Items must be unworn, unused, unwashed, unaltered, and in their original condition with all tags and original packaging attached.
Non-Exchangeable Items
Items that have been worn, washed, altered, damaged after delivery, or returned without their original tags or packaging cannot be accepted. Sale or clearance items are final sale unless otherwise stated.
Damaged or Incorrect Items
Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact Anaya Luxe Studio as soon as possible through our Contact page. Please include your order number and clear photos of the item so we can review the issue.
Exchange Shipping
Customers are responsible for return shipping costs for approved exchanges unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable.
Before Sending an Item Back
Please contact Anaya Luxe Studio before returning any item. Items sent back without prior approval may not be accepted.
Questions?
If you have questions about an exchange or your order, please contact us through our Contact page and include your order number.
Anaya Luxe Studio
Timeless Elegance. Perfected For You.